PRIVACY POLICY

BrowserSwarm, LLC ("we," "our," "us," or "BrowserSwarm") respects your privacy and is committed to safeguarding your personal information. This Privacy Policy explains how we handle your information when you interact with our websites, applications, and other services (collectively, the "Services"). By accessing or using the Services, you consent to the data practices described below.

1. Information We Collect and How We Use It

We gather various types of information to improve and personalize our Services:

a. Personal Data

• Name, email address, and phone number
• Account details and login credentials
• Billing and payment information
• Profile information and preferences
• Location data (if permitted by your device settings)
• Any additional information you provide when engaging with the Services

b. Device and Usage Data

• IP address and device identifiers
• Browser type, version, and operating system
• Hardware specifications and network information
• Referring website, app, or search engine
• Browsing history and navigation patterns
• Session duration and frequency of use
• Click patterns and interaction metrics
• Performance data and error logs
• Interactions with the Services, including user activity and engagement metrics

c. User-Generated Content

• Any data, files, or communications submitted through the Services
• Feedback and messages
• Preferences, settings, and customizations
• Responses to surveys or questionnaires
• Content you create, upload, or share through the Services

We use this information to:

• Provide, maintain, and improve the Services
• Develop new features, products, and services
• Personalize content and recommendations
• Secure user accounts and prevent fraudulent activity
• Process transactions and fulfill requests
• Communicate updates, notifications, and marketing materials
• Monitor performance, usage patterns, and technical issues
• Optimize user experience and interface design
• Analyze trends and user behavior
• Train and improve our systems
• Comply with legal and regulatory requirements

2. Data Sharing and Disclosure

We do not sell personal information, but we may share data in certain circumstances:

• With Service Providers: We engage third-party vendors to facilitate service operations, including cloud storage, security, analytics, payment processing, customer support, and marketing services. These providers are contractually obligated to use your information solely for providing services to us.
• Operational Necessity: Data may be processed to ensure the smooth operation of our Services, including improving capabilities, enhancing user experience, debugging issues, and developing new features.
• Legal and Compliance Obligations: We may disclose user data if required to comply with applicable laws, legal processes, governmental requests, or to protect the rights, property, or safety of BrowserSwarm, our users, or others.
• Corporate Transactions: In cases of business restructuring, merger, acquisition, financing, or asset transfer, your information may be included as part of the transaction. In such events, we will notify users through appropriate channels.
• With Your Consent: We may share your information with third parties when you explicitly consent to such sharing.
• Aggregated or De-identified Data: We may share aggregated or de-identified information that cannot reasonably be used to identify you.

3. Cookies and Tracking Technologies

We use cookies, web beacons, pixels, and similar tracking technologies to enhance your experience, analyze trends, and maintain security. These technologies help us:

• Understand how users interact with the Services
• Remember your preferences and settings
• Authenticate users and maintain secure sessions
• Customize content and optimize features
• Measure the effectiveness of marketing campaigns
• Detect and prevent unauthorized activity

Types of cookies we use:

• Essential cookies: Required for basic functionality
• Preference cookies: Remember your settings and preferences
• Analytics cookies: Help us understand how users interact with our Services
• Marketing cookies: Used to deliver relevant advertisements

You may modify your cookie preferences through browser settings or our cookie management tool, though some Services features may be affected if cookies are disabled.

4. Data Security and Retention

We implement industry-standard security measures to protect your information, including:

• Encryption of sensitive data
• Regular security assessments
• Access controls and authentication procedures
• Monitoring for suspicious activity
• Employee training on data protection

However, no system is entirely secure, and we cannot guarantee absolute data protection against unauthorized access or disclosure. We will promptly notify users of any security breach as required by applicable law.

We retain personal data only as long as necessary for its intended purpose, to comply with legal obligations, or to resolve disputes. Different types of information may be retained for different periods based on operational needs and legal requirements.

5. Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information:

• Access: Request access to the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information under certain circumstances
• Restriction: Request restriction of processing of your personal information
• Data Portability: Request transfer of your information to another service provider
• Objection: Object to processing of your personal information

To exercise these rights, please contact us at [email protected]. We will respond to your request within the timeframe required by applicable law.

6. Third-Party Links and External Sites

Our Services may include links to third-party websites, applications, or services. We are not responsible for their content, functionality, or privacy practices. Users should review third-party privacy policies before providing personal information. The inclusion of any link does not imply our endorsement of the linked site.

7. International Data Transfers

If you access the Services from outside the United States, your information may be processed and stored in the United States or other jurisdictions with different data protection laws. By using the Services, you consent to such transfers and the storage and processing of your information in these jurisdictions. Where applicable, we implement appropriate safeguards and mechanisms to ensure the lawful transfer of data across borders.

8. Children's Privacy

Our Services are not intended for individuals under 18 years of age. We do not knowingly collect personal data from minors. If we become aware of such collection, we will take steps to remove the information promptly. If you believe we have inadvertently collected information from a minor, please contact us immediately.

9. Marketing Communications

We may send you marketing communications about our products and services if you have opted in to receive them or if we have a legitimate interest in doing so. You can opt out of receiving marketing communications at any time by:

• Clicking the "unsubscribe" link in any marketing email
• Adjusting your communication preferences in your account settings
• Contacting us directly at [email protected]

10. Changes to Our Business

If we are involved in a merger, acquisition, sale of assets, bankruptcy, reorganization, dissolution, or similar transaction or proceeding, your information may be transferred as part of that transaction. We will notify you of any such change in ownership or control of your personal information.

11. Updates to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices, technologies, legal requirements, or business operations. We will notify you of any material changes through appropriate channels (e.g., email, website notice) before they become effective. Continued use of the Services after modifications signifies acceptance of the updated terms.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

Last Updated: April 2025